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Financial Shared Services: Comparing Staffing and Cost Metrics

APQC 8.0 Manage Financial Resources Articles and White Papers Finance and Accounting Print

What are the hallmarks of top performance in financial shared services? What do the winners do in a well-organized fashion that sets them apart? In January 2017, APQC presented a webinar that showcased fresh metrics on financial management processes that are performed within shared service centers (SSCs). APQC collected these metrics on behalf of ScottMadden, a consultancy specializing in this area. 

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